Returns & Exchanges
At G-Wolves Gaming, we stand by the quality of our high-performance peripherals and offer a 30-day return window for items in original condition. If your gear doesn't meet your competitive standards, we are here to ensure a smooth exchange or refund process.
Initiate Request
Contact our support team via the portal with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Prepare Package
Securely pack the device in its original packaging, ensuring all accessories, cables, and extra mouse feet are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label or use a trackable carrier to send the package to our designated regional inspection center.
Inspection & Refund
Once our technicians verify the hardware's condition, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing